$500 REWARD

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WLFI report: Selvey Heating and Cooling offers tips for keeping cool in Lafayette this summer.

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I just wanted to send you a note letting you know of a kind act that I witnessed from one of your technicians. As I was leaving the house the Selvey tech was coming up the road. He stopped, got out of his truck and walked across the road to help a disabled individual get his motorized wheelchair out of a rut. He took the time out of his busy schedule to stop and help this person. In this day and age you see too little of this and I just wanted to let you know that I appreciated seeing this.
- Kathy R., Lafayette, Indiana
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(765) 296-3600
Lafayette / Frankfort
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(765) 379-2600
Rossville
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(765) 268-2550
Delphi/Flora
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Family-Friendly Technicians
Your children won't 'learn new words' from our 'family friendly' technicians. We employ only craftsmen who are not only highly skilled and technically qualified, but who also are a pleasure to have in your home. More... |
Each technician is instilled with a sense of pride in the company and they act in a professional and polite manner. Furthermore, they will either cover the floor where they work, walk with drop cloths or runners, or wear floor savers. And, when they are finished, they will clean up their work area instead of leaving the mess as others do. All our technicians are certified drug-free and crime-free through our extensive drug screening and background check process. Each technician wears a photo security i.d. badge verifying this information. |
Multiple Payment Options for Your Convenience
When the job is finished, you have the option of paying by cash, check in addition to other options. See other payment options...
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The following options are available with pre-approval:
- Use a Credit Card Use
- Your Debit Card
- Use a bank draft through the federal ACH (Automated Clearing House) system
- With prior credit approval, you may also have the option of using our 90 Days / Same-as-Cash professional courtesy card.
If you are in need of major repairs or just want to upgrade your existing equipment, we have convenient financing options available. Ask your sales engineer for details.
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Peace of Mind
You’ll have peace of mind knowing that we comply with all codes, licenses and laws and that our workers have been thoroughly screened. Learn more...
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Don’t fall into the trap of hiring a company that is able to offer a cheaper price because they operate without a license, don’t ‘pull’ required permits, or don’t carry adequate insurance. Selvey Heating & Cooling is a licensed contractor and obtains all municipal and state permits as required. Selvey Heating & Cooling is insured for Workers Compensation and for liability insurance.
Your safety and security is #1 with us. All our employees are screened for drug use and we run a criminal background check on everyone before we send them to your home. We provide picture ID badges that verify that they have passed our rigorous checks.
Compliance with codes and adequate insurance is important to you for liability reasons. If a worker is injured and the contractor is not insured, you can be held liable. Or, if there is an insurance claim due to a fire or an accident that is related to unlicensed work or work for which no permit was obtained, your insurance company may dispute the claim. You also want to avoid questions related to workmanship when you sell the house, which may end up costing you more than the original repair to correct.
With Selvey Heating & Cooling, you have peace of mind knowing that you are not dealing with a ‘fly-by-night’ company that can leave you ‘hung out to dry’. We've been serving Greater Lafayette since 1997
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Commitment to Safety
Ongoing safety training, drug testing and rigorous employment screening help ensure your family’s safety. Learn more about our safety initiatives... |
When you invite a company to come into your home, you make yourself, your family, and your belongings vulnerable. Selvey Heating & Cooling takes this responsibility very seriously, which is why the technicians we hire are subjected to rigorous screening.
Every employee is run through a criminal background check and must pass a drug screening before they are allowed to work for Selvey Heating & Cooling. All employees are subject to random drug testing at any time. The bottom line is that the only people who are hired are people that the owners and managers would feel comfortable having in their own homes with their wives and children present.
We want you to be comfortable with our workers entering your home so we also provide a photo ID badge that certifies that they have cleared their background check. You can take a look at all our employees by going to our company directory. |
Technical Excellence
Ongoing technical training PLUS experienced supervision PLUS office support = top service for YOU. Learn more about our training and certification programs... |
Our company is committed to the technical excellence of the service we provide you and, therefore, require our 'champion' technicians to attend regular training sessions. As a matter of fact, our technicians are NATE certified. This is important because it means someone besides Selvey has certified that our technicians know what they are doing. Indiana does not require any kind of technical certification of technicians regarding their technical abilities, so this is important to you.
Besides the technician who actually does the repair, Selvey Heating & Cooling has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician. So, should a second opinion ever be required about a technical question, you don’t have to worry because the technician has highly qualified expertise to bring to each call.
Also, additional backup is available in the office to support the field technician on your job. Should a question arise about prior work performed for you, or if a part needs to be special ordered, the technician needs only to call to access that help.
When you combine all of this with the thoroughly stocked service vehicles, the cutting edge communication technology, the ‘family friendly’ service people and the rigorous employment screening, you can understand why we call the person who we deliver to your door a 'champion' technician. |
Your Feedback Counts
Praise and criticism are equally important in helping us be our very best. We encourage you to talk to us. Learn more about our approach to feedback... |
Everyone loves a compliment, and they're important because they reinforce excellence. But, criticism is often more valuable, as it points to opportunities to serve you better. Therefore, if we have not performed to your satisfaction, or if something we've done has offended you, we ask you to let us know so we can make it right.
As much as we try to ‘get it right’ the first time, we’re human and sometimes make mistakes. The difference, we believe, lies in our commitment to resolve them.
So, talk to us. It's the only way we can ensure your satisfaction. And, to us, that's what matters most.
Click here to send a message our General Manager or call us at (765) 296-3600.
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Focus on Preventative Maintenance
You can avoid costly and inconvenient breakdowns through preventive maintenance. Take our quiz... |
There is nothing quite so irritating as when something we depend on breaks down. Take the following maintenance related quiz:
| True or False: |
The cost and inconvenience of most breakdowns can be avoided with proper maintenance.
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| True or False: |
Every equipment manufacturer recommends annual maintenance to ensure proper operation. |
| True or False: |
Every ten minutes that your gas furnace runs it unleashes the equivalent energy of 3.5 sticks of dynamite. |
| True or False: |
If you drove your car for as many hours as a typical furnace runs, your car would have had enough time to drive almost 100,000 miles. |
All of the above statements are true and it is why Selvey Heating & Cooling puts an emphasis on annual preventive maintenance. The precision tune-up specialist who maintains your equipment will thoroughly check it for safety and operational efficiency, tune it up for maximum fuel efficiency, and inspect it for potential faults. This saves you money by reducing your fuel bill, by avoiding costly breakdowns, and by prolonging the life of your equipment. This is more than just the "clean and check" that many companies perform. |
Customer Discount Program
You can save money with discounts on repairs and reduced energy use. Learn more about our discount programs... |
Selvey Heating & Cooling has customer discount programs available for you when you have your equipment maintained annually called our Energy Savings Agreement. For a low annual rate, you will receive Priority Service, Discounted Rates and Special Savings plus a precision tune-up and safety check. This is a tremendous savings because you get all the discounts and benefits of the program plus the benefits of annual maintenance all for less than what you pay for a precision tune-up and safety check!
In many cases the discounts and energy savings add up to more than the price of the Energy Savings Agreement. When you think about the peace of mind that you will have in knowing your equipment has been checked for safety, proper operation and potential mechanical problems, the Energy Savings Agreement is a fantastic value.
A special low monthly payment option is also available to make it an even better value. |
Dedication to Service
You can get service when you need it because of our focus on service instead of the easier new construction. Learn more about Selvey service... |
In order to make certain that we have technicians available to meet your service needs when you need them, Selvey Heating & Cooling focuses on repair services and replacing equipment that breaks down rather than spreading itself too thin and getting involved in new construction. This commitment of time and resources means that when you have a problem, a repair specialist will be available to fix it.
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